Book, Organization Systems and Methods Technology Management Org v1 5/11[LS]

Solutions, speed, excellence, being competitive and continuous growth. These are the words of the moment and will be in evidence in the coming years. The technologies that existed until the final years of the last century were not fully meeting these demands. If a problem arises, a solution is expected in a short space of time. There are already important positions labeled solutions management. Speed ​​is an imperative spread throughout the organization. If a critical process requires 25 hours and 32 minutes, the expectation is to reduce this as much as possible so that the organization can more quickly achieve its goals. Excellence, competitiveness and continuous growth will be achievable as long as the desired speed is achieved and solutions emerge, often as if by magic. Process management has arrived to allow organizations to achieve excellence and hence growth. Existing technologies are capable of achieving these purposes and, certainly, some are not capable of imposing the desired speed, nor even offering solutions the minute after a problem exists. But everyone can make use of this new technology that has arrived and has concrete conditions to interact with other well-known technologies and thus offer results of greater magnitude. The updating and revision of this edition, with greater detail on process management, not only in a specific chapter, but also in other chapters, offers conditions for students and professionals to seek and find paths to personal and professional success and, through consequently, benefits for the organizations' businesses. Textbook for the Organization, Systems and Methods discipline of the Business Administration course. Additional reading for the subjects General Administration Theory, Organization Theory, Introduction to Administration and elective subjects (free choice) that deal with topics linked to process management, benchmarking, empowerment, total quality management, reengineering and organizational architecture. And it is in accordance with Resolution CNE/CES no. 4, of 7/13/2005, of the National Education Council and the Chamber of Higher Education. Also recommended for stricto (mainly master's) and lato sensu courses that involve organizational theory and practice as essential scenarios.