How we process your order

Agora mais sustentável com Papel Kraft - 100% orgânico

  • 1st We receive your order

    After receiving your order, we confirm all your details and prepare the order for packaging.

  • 2nd We pack your order

    When packaging your order, we try to package it in the best way so that it arrives in perfect condition!

  • 3rd We ship your order

    We document your shipment, attach all documentation to the order and wait for the carrier to collect it.

Why we are the best

  • Fast deliveries throughout Europe

  • Free gift on all orders

  • Ease of Payment

  • Live Chat Service

What are they saying about us

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Are you interested?

We have a surprise offer for you!

CONGRATULATIONS, you have redeemed the surprise offer!
Use code: NBR10 to get an extra 10% off your first purchase!

FAQ - Frequently Asked Questions

How to apply a discount code?

Do you have a discount code?

1 - Choose the products you want and complete the purchase using the shopping cart.
2 - On the checkout page, enter your code in the "Discount code" field.
3 - As soon as you enter the code, you must click on the "Apply" button and the discount will be applied immediately.

How to make payment?

To make payment, fill in your details on the purchase page and select the most convenient payment method to make the payment.

How do I track my order?

Once your order is shipped, a tracking code is generated and sent by email. (email associated with registration)
If you cannot find the email, please check your "spam" folder.
You can also get more details in the chat on our website.

How long does it take for my order to arrive?

Depending on demand, all orders are received and shipped within 2 business days.
Depending on the Country and Region, your order from the moment it is shipped may take 1-2 business days for the Iberian Peninsula and 3-7 business days for Europe.

What is the return deadline?

We offer refunds and/or exchanges within the first 30 days of your purchase. If 30 days have passed since the date of your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges:

  • Your item must be unused and in the same condition in which you received it.
  • The item must be in the original packaging.
  • To complete the return, we require a receipt or proof of purchase.
  • If it is not possible to make the refund in the same way you made the payment, we may directly ask you for another way to make the refund.