Book, PDCA and Demaic Methods and Their Analytical Tools 1/12[LS]

This book is a revised and expanded edition of the book Quality Tools in Process Management, written by the author in 1995. Since its first edition, more than 40 thousand copies of the book have been published, proving that the work is notoriously a great success.This book discusses in detail the management methods PDCA (Plan, Do, Check, Action) and DMAIC (Dene, Measure, Analyze, Improve, Control), used to achieve goals for improving business results, and presents the statistics as the science that deals with the collection, processing and arrangement of data necessary for the practice of both methods. It is worth highlighting that the DMAIC method is the standard approach for conducting Lean Six Sigma projects to improve the performance of products and processes. After studying this text, the reader interested in obtaining greater detail on the analytical tools (which includes techniques of Lean Manufacturing) you will be able to deepen your knowledge by reading the other volumes of the Werkema Business Excellence Series.?