Book, Actions for Quality Strategic and Integrated Management 6/20[LS]

“The book Ações para a Qualidade, by Marcus Vinicius Rodrigues, continues the brilliant career he has been following, mixing experiences of research, teaching, consultancy and administrative action. In this book, he demonstrates a great scientific effort and a concern to interfere in social reality to minimize the negative consequences noted in today's productive world, through the democratization of knowledge and encouraging the commitment of individuals and organizations to the continuous improvement of production processes. . It offers an important contribution to the understanding of Quality Management, revealing great objectivity and clarity. It is a pleasant read, capable of leading to reflection and stimulating practice. This book deserves to be read by teachers, researchers, managers and students.” Lúcio Flávio Renault Moraes PhD in Leadership and Human Behavior from the United States International University (USA) “Actions for Quality brings together and synthesizes, in a clear and objective way, approaches and analytical tools aimed at the search for business excellence. It is a technical approach, complementary to theoretical-conceptual studies, which aims at the integral training of the administrator.” Bianor Scelza Cavalcanti PhD in Administration and Public Policy from Virginia Polytechnic Institute and State University (USA) “The book Actions for Quality is a fundamental work for those who are responsible for controlling quality in the organizational context. The Prof. Marcus Vinicius managed to successfully synthesize, without loss of rigor, the main instruments used in quality management from the most modern business administration techniques. The reader will find in this work a powerful tool that will help them improve the efficiency and effectiveness of their company or institution.” Luís Antero Reto PhD in Organization and Business Management from Université Catholique de Louvain (Belgium)